"All the chapters in this book ... originally appeared in slightly different forms in Action information and Congregations: the Alban journal" except "The basics of conflict management in congregations ..."
Includes bibliographical references.
Introduction: Harvesting the learnings on conflict management / dynamics of conflict. When conflict erupts in your church / basics of conflict management in congregations / Nine common sources of conflict in congregations / Conflict: the birthing of the new / Creative tension in congregational life: beyond homeostasis / Should I leave? A letter from one priest to another / Responding to conflict. The illusion of congregational "happiness" / When criticism comes: understanding and working through our defensiveness / Neutralizing a history / Recovering from a church fight: talking across the old lines / language of caring spoken here / Who's at fault when the pastor gets fired? / How to handle complaints about your fellow staff member / Situational conflict. Managing conflict in yoked parishes: a case study / Managing conflict in African American congregations / From surgery to acupuncture: an alternative approach to managing church conflict from an Asian American perspective / Teach us to needle, needle us to learn: a response to Virstan Choy's "From surgery to acupuncture" / Making my world view visible: a response to Virstan Choy's "From surgery to acupuncture" / Mediation: what can we learn from the Chinese? / Speed B. Leas -- Speed B. Leas -- Speed B. Leas -- Roy W. Pneuman -- Caroline A. Westerhoff -- George D. Parsons, Speed B. Leas -- Warner White -- James A. Sparks -- George D. Parsons -- George D. Parsons -- George D. Parsons -- Speed B. Leas -- Speed B. Leas -- Clinton A. McCoy -- Ernest W. Walker -- Virstan B.Y. Choy -- David W. Augsburger -- Alice Mann -- Margaret E. Bruehl. pt. 1. The The pt. 2. Gil Rendle -- A pt. 3.
Interpersonal relations--Religious aspects--Christianity.